About Us ~ Shop PoliciesHello, My name is Michelle and I am the owner and designer of MAK Creations Cake Supply. I started baking professionally over 32 years ago and have been doing cakes for over 22 years. Due to health issues I am no longer able to work full time on hard bakery floors 12+ hours a day. I wanted to continue to work and do what I love, as I still have the passion and the experience so I created this small business. I have always been artistic and I love to design and create, I decided to make my own line of supplies. as well as carrying supplies from well known companies, to help home bakers and professionals a like to achieve great looking cakes. Thank you for coming by my site. Please look around and I hope you find items to get your creative juices flowing. I do a TON of custom work that takes up a lot of my work day and everything I have is not on this site yet, so if you do not see something please ask! We most likely do have it, I can get it, or I can create a special custom item for your party and theme needs. If you have any questions or need some help or tips please feel free to contact me through email [email protected], us the contact us form below or Click below on the Message me on Facebook Messenger button. Thank you for visiting my site, Michelle =) RETURN POLICY: Due to the nature of our products being edible and the fact we make everything fresh to order, we do not give refunds. We would NEVER sell an old topper. If there is an issue with your product, please feel free to reach out and we will be happy to help! IF YOUR ORDER CAME LATE OR DAMAGED WITH PRIORITY OR EXPRESS MAIL: Ever since Covid, the USPS refuses to refund any claim from the seller. Even with valid proof, due to the large number of fraudulent claims over the years. If you have either of theae issues, YOU will have to make the claim. YOU CAN MAKE A CLAIM FOR:
|